IBM：2024客户服务与生成式AI的优势洞察报告·利用对话式AI建立竞争优势
IBM Institute for Business Value著，2024年版 [文件格式: PDF - 2MB]Generative AI is raising the bar for customer service, giving organizations a much-needed performance lift
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IBM：2024客户服务与生成式AI的优势洞察报告·利用对话式AI建立竞争优势
IBM Institute for Business Value著，2024年版 [文件格式: PDF - 2MB]Generative AI is raising the bar for customer service, giving organizations a much-needed performance lift